Privacy policy

Data controller

The data controller for data collected on the Website is:
Transplast Engineering, SAS (simplified joint-stock company) with share capital of €225,000
Registered office: Usine Sorcy Gare, 55190 Sorcy-Saint-Martin, France
SIRET: 438 488 645 00039, Bar-le-Duc Trade and Companies Register (RCS) 438 488 645
Contact: info@transplast.fr

Website hosting

The Website is hosted by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France. Data is hosted within the European Union.

Data collected via the contact form

When you use the Website's contact form, we collect the following data:
first and last name;
company name;
job title;
email address;
phone number;
content of your message.

Mandatory fields are marked as such in the form. Without this information, we will be unable to process your request.

Purpose: to respond to your requests for information or quotes regarding our activities and services.

Legal basis: our legitimate interest in responding to enquiries sent to us (Article 6(1)(f) GDPR) and, where your request concerns a service, the performance of pre-contractual measures taken at your request (Article 6(1)(b) GDPR).

Retention period: data is kept for as long as necessary to process your request, then for a maximum of 3 years from our last exchange.

If a business relationship is established, data is kept for the duration of that relationship, plus the applicable statutory limitation periods.

Your data is never transferred or sold to third parties.

Data recipients

The data collected is intended solely for authorised Transplast Engineering staff responsible for handling your request.
It may be processed on our behalf and in accordance with our instructions by our hosting provider OVH SAS, as part of its hosting services.
No data is transferred outside the European Union.

Cookies and trackers

A cookie is a small file placed on your device when you visit a website. Among other things, it allows your device to be recognised on subsequent visits.
The Website does not use advertising cookies or social media cookies.

Strictly necessary trackers
Some trackers are essential to the technical operation and security of the Website, including the one that records your cookie preferences. They are exempt from consent under Article 82 of the French Data Protection Act.

Audience measurement cookies (Google Analytics)
Subject to your consent, we use Google Analytics 4, a service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
Purpose: to produce visitor statistics for the Website in order to improve its content and usability.
Data collected: pages viewed, date and duration of the visit, source (search engine, external link, direct access), device type, browser and operating system, approximate geographical location (country, region, city). Google Analytics 4 does not store IP addresses.
Legal basis: your consent (Article 6(1)(a) GDPR and Article 82 of the French Data Protection Act). These cookies are only placed once you have given your consent via the banner displayed on your first visit.

Cookies placed:
_ga: distinguishes visitors, lifespan of 13 months;
ga[ID]: stores the session state, lifespan of 13 months.

Retention period: statistical data is kept for 14 months in Google Analytics. Your cookie preferences are kept for 6 months.

Transfers outside the European Union: data may be transferred to Google LLC in the United States. These transfers are covered by the European Commission’s adequacy decision of 10 July 2023 on the EU-US Data Privacy Framework, to which Google LLC has signed up.

Managing your preferences
You can accept or refuse audience measurement cookies and change your choice at any time via the “Manage my cookies” link at the bottom of every page. Refusing these cookies has no effect on your browsing.
You can also set your browser to block or delete cookies.
Should we start using other categories of cookies, this policy will be updated and your prior consent will be obtained.

Data security

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access, disclosure or alteration: encrypted connection (HTTPS), restricted access to data and use of a hosting provider offering sufficient guarantees.

Your rights

In accordance with the regulations, you have the following rights regarding your data:
right of access;
right to rectification;
right to erasure;
right to restriction of processing;
right to object to the processing of your data;
right to data portability;
right to set guidelines regarding what happens to your data after your death.

To exercise these rights, please contact us:
by email: info@transplast.fr
by post: Transplast Engineering, Usine Sorcy Gare, 55190 Sorcy-Saint-Martin, France

We will respond within one month of receiving your request. This period may be extended by two months for complex requests, in which case you will be informed. Proof of identity may be requested if there is reasonable doubt.
If, after contacting us, you believe your rights have not been respected, you may lodge a complaint with the CNIL (French data protection authority): 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, www.cnil.fr.

Changes to this privacy policy

We reserve the right to amend this policy at any time, in particular to reflect legal or technical changes. The date of the last update is shown at the top of this page.

Last updated: 24 September 2026